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Terms & Conditions

Ordering: 
Call 877-647-7699 or Fax 847-688-9768. Faxed purchase orders are encouraged.

Min. Order: 
No Minimum order. Products are sold in full case quantities only!

Freight: 
Terms are Freight Collect unless otherwise stated in your pricing agreement. Shipments are made via common carrier or UPS, whichever is more economical. Requested carriers available only on Freight Collect shipments.

Prices: 
Subject to change with 30 day notice.

Terms: 
Net 15 days from date of invoice. A service charge of 1½% per month shall be assessed on unpaid balance of all invoices past due.

Opening Order is prepaid either by Check or Credit Card. Subsequent orders, Net 15 Days following credit  approval.

Returns: 
Returns of overstocks are subject to a 20% restocking and handling charge and must meet the following  requirements:

    1) ADI Medical RGA (Return Goods Authorization) issued.
    2) Merchandise must be in good condition in original unopened carton.
    3) Product may not be a discontinued item by ADI.
    4) Must have been issued an ADI return goods authorization (RGA) number.
    5) Customer must pay the freight costs to return product to ADI.
    6) Merchandise cannot be returned after 6 months from original purchase date.

All credit will be issued upon receipt and inspection of the merchandise at ADI Medical.

Returns due to an ADI shipping error will receive full credit and ADI will pay the return freight. Customer must request an RGA (Return Goods Authorization) number for such returns in order to allow ADI to arrange least cost freight and process your order promptly.

Claims: 
ADI cannot accept responsibility for shortages claimed after delivery has been signed complete. Please   verify your order upon receipt and note any damage or discrepancies at the time you sign for the order.   Please contact ADI’s customer service department to arrange for replacement merchandise to make an  adjustment to your account or to initiate a freight claim with the carrier.

Samples:
Reasonable quantities available upon request.