TERMS & CONDITIONS
Facts | Descriptions |
|---|---|
Ordering: | Call 847-688-9150 or Fax 847-688-9698. Faxed or E-mailed purchase orders are
required. |
Min. Order: | $250 Minimum Order. For orders less than $250 a $25 handling fee will be assessed.
Products are sold in full case quantities only! |
Freight: | Terms are Freight Collect unless otherwise stated in your pricing
agreement. Shipments are made via common carrier or UPS, whichever is more economical. Requested carriers available only on Freight Collect shipments. |
Prices: | Subject to change with 30 day notice. |
Terms: | Net 15 days from date of invoice. A service charge of 1½% per month shall be assessed on unpaid balance of all invoices past due. Opening Order is prepaid either by Check or Credit Card. Subsequent orders, Net 15 Days following credit approval. |
Returns: | Returns of overstocks are subject to a 20% restocking and handling charge and must meet the following requirements: 1) ADI Medical RGA (Return Goods Authorization) issued. 2) Merchandise must be in good condition in original unopened carton. 3) Product may not be a discontinued item by ADI. 4) Customer must pay the freight costs to return product to ADI. 5) Merchandise Returned within 75 Days – 80% Credit 6) Merchandise Returned within 150 Days – 50% Credit 7) ADI Medical reserves the right to limit or decline any return based on quantity or market conditions. All credit will be issued upon receipt and inspection of the merchandise at ADI Medical. Returns due to an ADI shipping error will receive full credit and ADI will pay the return freight. Customer must request an RGA (Return Goods Authorization) number for such returns in order to allow ADI to arrange least cost freight and process your order promptly. |
Claims: | ADI cannot accept responsibility for shortages claimed after delivery has been signed complete. Please verify your order upon receipt and note any damage or discrepancies at the time you sign for the order. Please contact ADI’s customer service department to arrange for replacement merchandise to make an adjustment to your account or to initiate a freight claim with the carrier. |
Samples: | Reasonable quantities available upon request. |